Balanced Health + Wellness is re-opening January 4, 2021 for massage appointments! Please note that there will be several changes to our policies and procedures for the time being.

**NEW IMPORTANT INFORMATION**

Referral notes are no longer required after January 18, 2021. Please keep in mind this rule can change at any given time and is up to the governance of our Associations, the Government of Alberta and the Government of Canada.

• We are restricted to bookings at 50% capacity; therefore, our time and number of available Therapists is limited, we ask for your patience as we do our best to get everyone in for an appointment
• Entrance to the clinic will be staggered to ensure Physical Distancing and appropriate time for screening measures. Please call the clinic at 403-782-6658 upon arrival, our Receptionist will direct when it is safe to enter the clinic. Our doors will remain locked between clients to avoid any walk in's or early arrivers to appointments.
• Appointments booked online maybe adjusted to fit more efficiently into our schedules, a Receptionist will contact you if we need to adjust your appointment.
• We will have several screening processes prior to your appointment to ensure you are symptom free of all COVID-19 signs and symptoms.
• If you have any signs of illness at all, COVID-19 related or not, it is required that you cancel your appointment immediately. Please call the clinic at 403-782-6658 to Cancel.
• Our Cancellation policy will be waved at this time for COVID reasons; however, our NO SHOW policy will be strictly enforced. Any NO SHOW will be charged the full amount of the treatment and must be paid before another appointment can be booked.
• Physical distancing in our reception area will be strictly enforced and our lobby is closed.
• All clients must be masked as soon as you enter to clinic and keep it on at all times of their appointment (including face down in the face rest).
• Your temperature will be taken upon arrival at the clinic, this is mandatory.
• If you have any questions prior to booking, it is best to call the clinic at 403-782-6658 and our Receptionist will gladly do the booking for you.

Much Love,The Balanced Health + Wellness Team

IMPORTANT

Balanced Health + Wellness is now a 2200 hour clinic. All of our Therapists are billable to all insurance companies in Alberta. Not all insurance companies allow direct billing and some individual policies do not allow direct billing. It is always best to check your personal plan first before booking.

403.782.6658

PLEASE try to pick the first or last offered time in the drop down menu if possible. This helps to make our schedules more efficient and we can maximize the amount of appointments we have to offer.

COUPLES MASSAGE APPOINTMENTS! DUE TO RESTRICTIONS FOR COVID-19 REGULATIONS, WE ARE NOT ABLE TO DO COUPLES MASSAGE AT THIS TIME, Thank you for your understanding.

For any questions please contact Balanced Health + Wellness call 403.782.6658 or email info@healingbalancelacombe.ca.

We are located in Historic Downtown Lacombe. We can be found at the following address:

visit our website at www.healingbalancelacombe.ca or like us on Facebook at www.facebook.com/BalancedHealthWellnessLacombe